Published On: Wed, Mar 25th, 2020

Syndicate Bank puts employee safety and customer service at forefront

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Deploys measures for uninterrupted banking and employee health during Covid-19 Pandemic

 

Bengaluru, March 24, 2020: In the midst of Covid-19 Crisis, Syndicate Bank continues to play its part of a responsible bank. It has announced a number of measures for employee safety and uninterrupted banking for customers.

The bank today announced that the banking services like ATMs, branch banking, door-step banking, etc. will be restricted and may be closed if necessary, as per the situation. This is being implemented to ensure minimum human contact. However, banking through digital channels like Mobile and internet banking shall remain open.

Branches will not offer the Passbook Printing Services to avoid possible contact with the affected. The customers are being encouraged to avail e – Pass Book facility/Mobile banking /Call Centre /Missed Call Banking /Internet Banking Services etc.

 

“The impact of Covid-19 virus is across country and globe. Self-isolation and social distancing are a must to ensure safety of people and society at large. As a responsible bank it is our duty to co-operate and facilitate them by bringing in temporary changes in our banking method. Syndicate Bank will continue to do whatever is necessary to curtail spread of this virus while ensuring customer service as well as employee safety is met simultaneously.” said Mr. Mrutyunjay Mahapatra, MD & CEO, Syndicate Bank.  

These measures are being implemented with immediate effect. All the customers are requested to bear and cooperate with the bank as other non-essential services during this period may be suspended.

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